How it works

Four steps. Ninety seconds to book. No baggage claim.

Waylighter is a technology layer on top of major commercial ground carriers. You get door-to-door service, flat pricing on major routes, and real-time tracking. We handle the logistics.

See coverage map →
01

Book online. Ninety seconds.

Pickup ZIP, delivery ZIP, how many bags, when. Instant quote. Pay by card. No account, no membership, no downloads.

  • Flat rate shown instantly if both ZIPs are in our zones
  • Live carrier rate with a fixed markup if not
  • Multi-bag discounts applied automatically
  • Round-trip returns 10% off the return leg
02

A courier picks up from your door.

Two-hour pickup window. Text updates so you know when we’re on the way. Bags handed off with a signed receipt and a tracking link.

  • Pickup from home, office, or wherever’s easiest
  • Saturday pickup available at no extra cost
  • Same-day rescheduling if plans change
  • Signed receipt and photo confirmation of the bag on pickup
A Waylighter courier loading two matched leather suitcases into a cargo van outside a Manhattan brownstone at golden hour
03

Track it, milestone by milestone.

Email and SMS updates when your shipment leaves the pickup facility, arrives in region, and is out for delivery. Never open a support ticket wondering “where’s my bag.”

  • Real-time tracking link updated automatically
  • Pickup confirmation with courier photo
  • In-transit milestones (regional hub, out for delivery)
  • Delivery confirmation with bell-desk signature
04

Bags waiting when you arrive.

Delivered to your hotel bell desk, clubhouse pro shop, cruise ship dock, or private residence. You fly with a carry-on and walk to your room hands-free.

  • Delivered to hotel, resort, clubhouse, or home
  • Signed for by front desk staff
  • You receive a delivery photo and receipt
  • Return leg booked the same way, from your resort back home
A ski valet at a mountain lodge receiving a ski bag delivered by Waylighter

What's included

Standard on every shipment. Not an upsell.

$500 insurance

Included on every bag, every route. No opt-in, no separate policy. Damage or loss covered up to $500 replacement value.

Real-time tracking

Milestone email and SMS updates from pickup to delivery. Live tracking link updated automatically.

Saturday pickup

Weekends aren’t extra. Book Friday, pickup Saturday, arrive Sunday. Perfect for weekend ski trips.

Hands-free arrival

Delivered to your hotel bell desk, clubhouse pro shop, or home. Signed for by front desk staff. Ready when you are.

Coverage

Ships to every resort you’d want to visit.

Eighteen flat-rate resort ZIPs across the top U.S. ski and golf destinations. Every other city pair uses a live carrier rate with a fixed markup. No dead zones.

Explore the map →

Frequently asked

Common questions.

How far in advance should I book?+

For flat-rate resort destinations, book at least two business days before pickup. For long-haul routes (Big Sky, Whitefish, Bandon Dunes), book three days ahead. Same-day pickup is available in select metros for a $30 rush fee.

How should I pack my bags?+

Just like you’d check them at the airport. Standard soft or hard cases work fine. For ski trips, a padded ski bag or hard case is required. For golf, a soft or hard travel bag with clubs protected. We provide a downloadable packing guide after booking.

What if my bag is oversized or overweight?+

Oversized items (over 62 linear inches) on a luggage booking are $40 extra per bag, shown before checkout. Ski and golf bags are always oversized, so that’s already in their flat rate. Overweight is $25 for 51–65 lb and $65 for 66 lb and up.

How does insurance work?+

Every shipment is covered up to $500 in replacement value at no extra cost. Higher-value coverage is available at checkout: additional $500 tiers up to $5,000 total. Claims are processed within 5 business days.

Can I cancel or reschedule?+

Free cancellation up to 24 hours before pickup. Rescheduling is free up to 4 hours before pickup. Within 4 hours, a $25 rescheduling fee applies. Full refund is issued to the original payment method.

Where does the delivery driver drop off bags?+

To your hotel bell desk, clubhouse pro shop, cruise ship terminal, or private residence. Front desk staff sign for delivery. You receive a photo of the delivery and a receipt. If nobody is available to receive, the bag is held at a nearby partner location for pickup.

Do you ship internationally?+

Domestic continental U.S. only for now. An international beta targeting the European Alps for the 2027 ski season is in the works. Sign up for the newsletter to hear when it opens.

What can’t you ship?+

Hazardous materials, firearms, perishables, cash or securities, and any item prohibited by the underlying carrier. If you’re unsure, contact us before booking. A full prohibited items list is in the terms.

Skip baggage claim on your next trip.

Ninety-second booking. Flat rates on major routes. $500 insurance included. No account required.